Frequently asked questions and answers
All FAQs at a glance
Benefit from the support inquiries of other d.velop customers. Find answers to the most frequently asked questions in the d.velop knowledge base.
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Create a support ticket in three simple steps!
Here’s how it works:
Important: Existing support contracts are required to use our ticket system.
- Log in to the d.velop service portal.
- Select the “Support” menu option.
- Use the “+” symbol to create a new support case.
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Send us your inquiry via email.
d.velop AG Gescher (Headquarter)
Schildarpstr. 6-8, 48712 Gescher
Email: support@d-velop.com
Mon – Fri 08:00 AM to 05:00 PM (CET)